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What Are The Best High-Tech After Hours Virtual Receptionist

Published Jul 12, 24
6 min read


OHQ's records are sufficient proof of a charge that is payable unless they are shown to be incorrect. Consumer will certainly utilize its affordable endeavours to alert OHQ of any billing disagreement within fourteen (14) days of invoice of an invoice, following the procedure laid out in Section 15. If Customer disputes an invoice, the invoice should continue to be paid on time nonetheless OHQ will certainly credit or refund Consumer if it is later fairly determined by OHQ or according to the disagreement resolution procedure outlined in Area 15 that the invoice was wrong and the Client is qualified to a debt or reimbursement.

Such modifications might include, without restriction, changes to the quantities of the Subscription Fees or Usage Charges for OHQ Paid Services, adjustments to the usage allocations included in the Rates Strategies, and discontinuation of Prices Strategies. (a) Each such alteration will work after affordable advancement created notice is supplied to Client (for instance, by being posted to the OHQ Web Site), except that any type of such modification that affects a Selected Paid Service will put on Client starting at the commencement of a Paid Service Term starting no less than thirty (30) days from the date which OHQ offers notice of such revision to Consumer according to Section 16.8.

If Client does not terminate its use any kind of affected Selected Paid Solution before the efficient date of such alteration, Customer will be regarded to have actually accepted such modification with regard to such Selected Paid Solution. (b) If a Prices Strategy selected by Consumer is ceased, OHQ will certainly offer Consumer with affordable breakthrough notice of no much less than thirty (30) days and Consumer will certainly be given the option of choosing a brand-new Pricing Plan from then-current rates strategies supplied by OHQ.

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For evasion of question, this paragraph does not relate to changes to the Price Checklist, which are dealt with in Section 7 (receptionist answering phone).1. Customer represents that all information offered by Consumer and its customers to OHQ (including, without constraint, all call information and information relating to Customer's Charge card) is precise, updated and total at the time it is offered to OHQ

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Client must in all times comply with all regulations, regulations, requirements and codes suitable in connection with its use of OHQ Offerings and the Consumer's supply of its item and services to its callers. Client will not use any kind of OHQ Offerings to take part in, or to motivate or help others to take part in, any type of illegal or fraudulent tasks.

If a brand-new Paid Service Term starts earlier than three (3) days after such email is sent, Customer will sustain the applicable Registration Fee for the brand-new Paid Service Term (the ""). The effective date of such discontinuation will certainly be either (i) the Requested Termination Date, or needs to Client not state a Requested Discontinuation Date, (ii) the last day of the Final Paid Service Term.

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Where Customer terminates pursuant to this Section 10.1(b): (i). The Registration Fees that have been pre-paid will be maintained and the OHQ Offerings offered to Customer till the last day of the Final Paid Service Term (based on reinstatement fees under clause 10.3(e)) and the unused balance of the Prepaid Use Credit will be maintained by OHQ for future use by Customer if Customer makes a decision to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Adhering to termination of any type of OHQ Solution, OHQ will not be liable at all for answering phone calls, taking or providing messages, or doing any various other tasks about such OHQ Solution. (c) Upon discontinuation of all OHQ Services, OHQ might end Client's Account and Consumer's access to the Account.

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(e) Following termination of any type of OHQ Solutions, OHQ will certainly have no commitment to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to renew or otherwise recommence a terminated OHQ Services, OHQ might require that Consumer pay a reinstatement charge of $30 (to cover OHQ's reasonable expenses in processing the reinstatement) Info collected by OHQ from Customer and its customers may be used, revealed and shared by OHQ based on OHQ's personal privacy policy as available on the OHQ Internet Site ("") and as may be changed every so often.

The Controller hereby assigns the Processor with respect to processing activities taken on throughout the provision of assistant services. OHQ and Consumer acknowledge and concur that the Processor goes through the adhering to commitments: The Processor will follow the relevant Data Protection Rules and should: (a) just act upon the composed guidelines of the Controller and guarantee those acting under their authority do the same; (b) make sure that people refining the data are subject to a responsibility of self-confidence; (c) utilize its ideal efforts to secure and protect all personal information from unauthorised or illegal processing, including (but not limited to) unintentional loss, devastation or damages; (d) ensure that all handling meets the demands of the GDPR and associated Data Security Legislation; (e) make certain that where a Sub-Processor is made use of, they: just engage a Sub-Processor with the previous approval of the Controller; notify the Controller of any type of designated adjustments concerning Sub-Processors; they execute a composed agreement including the same data security obligations as set out in these Terms; understand that any failing on the part of the Sub-processor to adhere to the Data Defense Laws, the Cpu continues to be totally reliant the Controller for the performance of the Sub-Processor's responsibilities; and assist the Controller in offering subject accessibility and enabling information subjects to exercise their civil liberties under the Data Defense Rules.

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The Controller shall accomplish appropriate and appropriate onboarding and due persistance look for all Processors, with a full analysis of the compulsory Information Protection Legislation demands. The Controller shall verify that the Processor has appropriate and documented procedures for information breaches, data retention and information transfers in location. The Controller shall get evidence from the Cpu regarding the: (a) confirmation and integrity of the workers made use of by the Processor; (b) any type of certificates, certifications and plans as referred to in the onboarding procedure; (c) technological and operational procedures utilized in protecting the Personal Data; and (d) treatments in position for permitting information topics to exercise their rights, consisting of (however not limited to), subject accessibility demands, erasure & rectification procedures and limitation of handling procedures.

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